HVACR Toolbox

Support

TradeBuilt HVACR Toolbox for iPhone and iPad

Get Help

Need help with TradeBuilt? Email us at tradebuiltusa@gmail.com.

We typically respond within two business days.

If something isn’t working correctly, include your device model and iOS or iPadOS version. You can find this information under Settings > General > About. If the issue involves a tool, include the tool name, the values you entered, the result you received, and the refrigerant selected when applicable.

Common Questions

What does TradeBuilt cost?

TradeBuilt is free to download and free to use. Every tool, every conversion, and the refrigerant PT charts are available immediately after installation. No account is required.

I paid for the toolbox unlock

You keep everything, and there is nothing to restore. The unlock is no longer part of TradeBuilt, and the app you paid for is the app everyone now installs.

If you would like to request a refund for a past purchase, submit it to Apple through Apple’s Report a Problem service. TradeBuilt USA does not process App Store refunds directly.

A calculation or result doesn’t look right

Contact us at tradebuiltusa@gmail.com and include:

• The tool you were using
• Every value you entered
• The result TradeBuilt returned
• The refrigerant selected, if applicable
• Your device and iOS or iPadOS version

The more information you provide, the easier it is for us to reproduce and investigate the issue.

Always independently verify field measurements and calculation results against applicable manufacturer information and requirements before performing work.

Important notices keep appearing

Important notices are designed to make safety and application information available when using applicable tools.

You can manage important notice preferences from TradeBuilt settings by selecting the gear icon on the home screen.

If you change an individual notice setting, that preference applies to that notice. The Show Important Notices setting controls the broader display of important notices throughout the app.

I can’t find a refrigerant

Send the refrigerant designation to tradebuiltusa@gmail.com.

TradeBuilt continues to expand based in part on what technicians need in the field. If a refrigerant you work with isn’t available, let us know.

Does TradeBuilt work on iPad?

Yes. TradeBuilt supports compatible iPhone and iPad devices.

The full toolbox is available on both, and installing on a second device requires nothing beyond downloading TradeBuilt from the App Store.

Do I need an internet connection?

No internet connection is required to use TradeBuilt’s built-in tools, conversions, or refrigerant PT charts.

TradeBuilt is designed for field use where a connection may not be available, including basements, crawlspaces, rooftops, and mechanical rooms.

An internet connection is required only to download TradeBuilt from the App Store and to install updates.

Feature Requests

Have a tool, conversion, refrigerant, or calculation you’d like to see added?

Email tradebuiltusa@gmail.com and tell us what you’re trying to accomplish in the field and what would make TradeBuilt more useful.

TradeBuilt is built for technicians, and technician feedback helps determine what comes next.

Privacy

TradeBuilt is designed with privacy at its core. No TradeBuilt account is required, and your readings and results are not transmitted to TradeBuilt USA.

For complete information about local app storage, Apple services, diagnostics, and our privacy practices, please review the TradeBuilt Privacy Policy.

Legal and Safety Information

TradeBuilt is a calculation and reference tool for trained and qualified HVACR professionals. It does not replace manufacturer documentation, professional judgment, proper training, applicable codes, regulations, or required safety procedures.

Always independently verify information and results before performing work.

For complete terms, limitations, safety information, and conditions of use, review the TradeBuilt Legal Notice and Terms of Use.